Toyota Culture – The Heart and Soul of the
Toyota Way
by Jeffrey K. Liker, Michael Hoseus and The Center for Quality People and Organizations
Toyota's proven system for investing in people
The Toyota company-wide culture is the key ingredient in its success as the global leader in operational excellence. To help your company become the Toyota of your industry, leading Toyota authorities Jeffrey Liker and Michael Hoseus give you the inside scoop on creating and maintaining a people-centric culture that sustains consistent growth, innovation, profitability, and excellence.
Drawing upon their unprecedented access to Toyota executives, managers, and factories across the globe, the authors show how you can build a culture of continuous improvement by:
- Attracting, developing, and engaging exceptional people
- Encouraging problem solving at all levels of your organization
- Making management accountable to employees
- Inspiring your people to be committed to the company, family, and community
- Turning your HR department into the arbitrators of fair and consistent daily practices
- Using a top-down and bottom-up planning process to involve everyone in achieving breakthrough goals
In Part Two of the book, The Quality People Value Stream, the authors describe Select International’s role in Toyota’s selection process, with headings that include:
- Selecting Employees for Life
- Hiring the Right Person, in the Right Amount, in the Right Form, at the Right Time
- Funnel Model of Recruitment: Many Prospects Lead to Few Hires
- Selecting Toyota Executives
- Key Points to Consider for Your Company
An enjoyable and easy read, this book can help you examine the culture and processes within your company, and learn about the approach that’s made Toyota one of the most successful organizations in the world.
About the authors:
Jeffrey K. Liker, the author of the bestselling The Toyota Way, is Professor of Industrial and Operations Engineering at the University of Michigan and co-owner of consulting firm Optiprise.
Michael Hoseus is Executive Director of The Center for Quality People and Organizations. He worked for Toyota's Georgetown, Kentucky, plant for more than 12 years as a group leader, assembly plant manager, and manager of human resources.
The Center for Quality People and Organizations is a Toyota-supported nonprofit organization dedicated to sharing the Toyota Way with education, community, and business organizations through the experience of former Toyota leaders.
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