Ask the Expert: Where Should You Start When Looking for a Sales Assessment?

Posted by  Amie Lawrence, Ph.D.


I’m having a difficult time finding good salespeople who meet their goals. I want to use an employee assessment but I don’t know where to start. Can you give some advice?


Great question! First, let me commend you on being open to using assessments to help you with your problem. I think you’re on the right track. Good assessments have been proven to be much more accurate than human judgment in identifying the best hires. It can be a daunting task to learn about assessments. So, let’s start by talking about how to evaluate assessments and what makes a good assessment.

What makes a good assessment?


How Your Company Can Fix Counter-Intuitive Employee Assessment Results

Posted by  Alissa Parr, Ph.D.

assessment-fix.jpgMore is always better, right? When it comes to ice cream, the answer is always yes. However, when it comes to employee assessment scores sometimes the answer may not always be as clear-cut as we’d like.

Well-developed assessments target and measure behavioral competencies that are important for the job. Good assessments measure what they are intended to measure and they predict performance on the job. In this case, higher overall scores on behavioral competencies should indicate higher job success. So, where does the disconnect come into play?


5 Tips for Hiring Telecommuters That You Might Not Know About

Posted by  Guest Blogger

telecommuting.jpgAs technology continues to grow and evolve at ever increasing rates, the way in which it’s impacting businesses will do the same. One of the most prevalent changes already taking place is the increase in telecommuting.

According to a recent Gallup poll, not only are more workers telecommuting at least part of the time (37% in 2015 vs. 9% in 1995), but the views on telecommuting are changing as well. In the past, telecommuting was looked at with some suspicion. However, these negative perceptions are beginning to fall away as telecommuting becomes more and more popular and its benefits are proven in study after study.

Knowing how to select for positions that require telecommuting is becoming increasingly important. Here are 5 guidelines that should be considered when looking to fill a position that will involve telecommuting:

1) Supervisor Compatibility

As important as it is to ensure that the employee can be an effective telecommuter, it’s just as critical that the individuals responsible for managing telecommuters are comfortable with managing remote employees and are able to do so.


5 Interview Questions You Must Ask to Assess Motivational Fit

Posted by  Megan Why

motivational-fit-interview.jpgMotivational fit is an important part of any interview process. Without asking questions around motivational fit or job fit, you could miss key pieces of information about a candidate’s likes and dislikes in the workplace. After all, studies have shown that motivational fit is the single biggest predictor of absenteeism, turnover, and overall employee satisfaction.

As a trainer of Select Interviewing for over 10 years, I put a strong emphasis on this during trainings and make sure interviewers understand the impact of motivational fit on their hiring process.

Below are 5 motivational fit questions that you can use during your interview to better assess the motivational fit of your candidates.


How to Hire Millennials Who Actually Have High Work Ethic

Posted by  Trevor McGlochlin

millennials-work-ethic.jpgIn previous blogs, Select International writers have written about tips to understand millennials, tips for interviewing millennials, and how to find employees with strong work ethic. Now let’s tie these three articles together to give you an edge for hiring millennials with a strong work ethic.

Work ethic can be defined as setting high standards for one’s own work rather than solely following those that are expected. It shines through when demonstrating a commitment to and pride in one’s work by working diligently to complete tasks and achieve goals.


Developing & Engaging Leaders

Posted by  Paul Glatzhofer

develop_engage_leaders.jpgDeveloping and engaging leaders is one of the most important initiatives that companies have and is also one of the most difficult. American Greetings has placed a great deal of emphasis on ensuring that they select, develop, and engage their leaders. Most organizations see their leaders as the key to staying competitive in a global economy and want to select and develop leaders better than others. On Thursday November 17th, Select International is going to facilitate a live discussion with American Greetings about their leadership development journey. More specifically we are going to focus on a few key topics, including the following:

Engaging the executive team as a key to success
Talent work is done best when supported from the top – CEO, President, and CHRO. In the absence of this support, it is challenging to get alignment and momentum.

Changing the conversation about millennials
We acknowledge that millennials will be the largest number of associates in the workforce, and their wants and ways of working are very different. This puts pressure on organizations to become more flexible, have career paths, rotation programs, etc.

Competency modeling and keeping things simple
Ensuring you start with the end in mind is very important. More specifically, starting with the development of a robust competency model is essential to drive other programs. However, at the same time, you don’t want to make things so complex that it doesn’t get used appropriately.

Use of assessments to uncover individual strengths/weaknesses
We believe that using assessments to more fully understand our population would enable development. We would like to use assessments aligned with the AG Leadership ID to find associates with skills like visioning, strategic thinking, adaptability, resilience, and great communication who are more likely to excel in a VUCA environment.

Training approach where sometimes less is more (70/20/10)
We need to start embracing technology if we haven’t already. Just-in-time training, resources available at any time, and blended learning approaches are the wave of the future. Also, ensuring that leaders have the time to both develop and innovate will be essential moving forward.

Renita Jefferson (Director of Talent Acquisition, Leadership Development and Diversity & Inclusion) and Lisa Villao (Director of Talent Development) from American Greetings have spent the last 20 years working to more effectively hire, develop, and engage their leaders. During this webinar Renita and Lisa will discuss the American Greetings leadership journey, the obstacles they have faced, and the solutions they use.

New Call-to-action

5 Steps to Implementing a Military Recruitment Strategy at Your Company

Posted by  Amy Barnes

military-hiring.jpgIn most companies across the United States, recruiting and selecting the candidates most likely to succeed and bring value to the organization is a high priority. One critical success factor in hiring the right people is having sufficient applicant flow. Because applicant flow is a common challenge for many of my clients, I often ask about sourcing strategies of successful companies. One practice often shared is the commitment to hire U.S. veterans.

There are plenty of great reasons to recruit and hire veterans. They typically:


3 Best Practices for Your Hiring Process to Help Retain Talent

Posted by  Lindsey Burke

hiring-process-practices.jpgWhen it comes to making the right hiring decision, several factors come into play. Without the proper preparation, hiring steps, and decision makers, an organization’s quality and quantity of hiring can easily be negatively affected.

It’s important to consistently use best practices in a hiring process. Although there are several parts to an effective hiring process, including using objective, validated assessment tools, this blog focuses on the three best practices for your hiring process that aren't all about employee assessments.


Developing and Engaging Millennial Leaders in the Workplace [Whitepaper]

Posted by  Paul Glatzhofer

millennials-working.jpgAs the percentage share of younger workers in the American workforce continues to increase, millennials are starting to have a bigger influence on the organizations looking to employ them. This is especially true as they move into leadership roles. As is the case with every generation, there are certain characteristics common across millennials. Only recently have organizations begun adapting themselves in order to attract and retain these employees.

There are often stark contrasts between the wants and needs of different generations, but the companies that will thrive in the coming years are those who prioritize the accommodation of millennials without boxing out other employees. An organization failing to adapt to this shift in the labor market will see themselves losing market share.


Did Bold Leadership Nearly Cost the Cubs a World Series?

Posted by  Lance Andrews

chicago-cubs.jpgWednesday night's World Series finale was a game for the ages. It was the most intense game of baseball I can remember watching. I'm sure someone will tell me there was a better Game 7 somewhere in World Series history, but for me, that was as good as it gets.

A big part of the drama that unfolded in Game 7 actually began the night before, during Game 6. Cubs' Manager Joe Maddon became the focus of every armchair baseball manager in the country with a decision he made late in the game. Fans were so angry with Maddon during Game 6 that the Cubs' official Twitter account posted this:


Subscribe to Email Updates

Discover the cost-saving benefits of hiring the right employees, the first time.