When we work with our healthcare partners, how do we tailor our approach? In some respects it is very similar to what we do in any industry – identify key traits and competencies and configure selection tools that will predict which candidates will succeed.
In fact, as hospitals look to other industries for solutions to their challenges, like adopting 'lean' management approaches, we have the advantage of applying what we’ve learned in the manufacturing, distribution, retail, and customer service sectors. Certainly our approach to legal defensibility remains the same. (And is more important than ever as the OFCCP seeks to confirm its jurisdiction over hospitals).