Continuous improvement is the animating spirit of a lean philosophy. Prioritizing continuous improvement is essential to innovation, effective leadership, and developing as a leader. Even when there isn't a pressing business need, occasionally reviewing the processes through the lens of continuous improvement could spark ideas for ways to increase performance on the job.
There is more to a job than just winning. A great example of a leader who came to that realization is David Blatt. In January of 2016, Blatt was coaching the Cleveland Cavaliers basketball team of the NBA. In the middle of the season, while his team was leading the Eastern Conference with an impressive record of 30-11 (30 wins and 11 losses), he was fired. The general manager, David Griffin, explained that the separation was due to a lack of fit. A coach who performs at the highest level and is successful based on, arguably, the most important objective metric in professional sports (wins), can still lose his job. Maybe winning isn’t everything after all.
As a leader, having difficult conversations is part of the job. Whether it’s discussing an employee’s less than acceptable work performance, having to tell your team they have to work overtime, or announcing an unpopular change, difficult conversations are just part of the leader package. Having these tough conversations can often lead to heightened emotions from both yourself and the people you are speaking with. One thing that separates good leaders from bad leaders is how they handle these strenuous conversations.
Happy Leadership Friday and last Friday of 2017! This year, we've covered a range of topics, from toxic leadership, to organizational change, to working with millennial leaders. And, we rolled out our Leadership Tips subscription. If you haven't subscribed yet, you can sign up here - you'll get brief, actionable tips delivered to your inbox weekly.
The overhaul of performance management, AI, the rise of the gig economy, HR and recruitment automation, prioritization of the candidate and employee experience, gamification, and millennials becoming the majority workforce are just a few of the changes that 2017 brought to the workplace.
In case you have been living under a rock, the world officially has another royal wedding to look forward to in Spring 2018. Prince Harry proposed to his now fiancé, Meghan Markle, and every Royal follower rejoiced with the anticipation of the months to come. While I would be lying if I said I wasn’t one of those people intrigued by this courtship and what it means to become a real-life "Princess," - there are some legitimate relatable expectations that come with this role.
In case you hadn’t noticed, I’ve had quite a bit to say on this topic lately. It started with an introduction to the concept (How to Recognize Toxic Leadership), because it is about more than just disagreeing with your boss or working for a micromanager. Toxic leadership occurs when a person in power negatively affects the organization and its people with their words or actions.
Toxic leadership, or leadership that negatively affects the people and culture of an organization, is nothing new. A toxic leadership situation shares many similarities with a traditional abusive relationship: simmering stress and tension, escalated by more overt inappropriate verbal or psychological manipulation, an uneasy resolution in which the abuser may make excuses for their behavior or blame the victim, followed by a period of passivity (aka “good days”) in which both parties attempt to ignore or minimize the damage. Although the power dynamics of a workplace make things particularly complex, there are concrete ways you can improve your situation with a toxic leader.
Not to boast (well, maybe just a little), but we have a great company culture at Select International. We have the "Best Place to Work" awards to prove it. Recently, I was thanked by one of our employees for helping to sustain it. As wonderful as it felt to receive this compliment, everyone at the company plays a crucial role in ensuring Select International remains a great place to work. Our leadership team empowers each employee to take an active role in making our culture what it is today.