Everyone in your organization impacts the patient experience. Front office staff, environmental services workers, transporters and patient care technicians often spend more time with patients and family than physicians and nurses. You may have a robust candidate pool for these positions, but high turnover and poor performance are costly.
Select International provides a number of tools to help you:
This short, online assessment screens candidates for the competencies that predict success: Dependability, adaptability, patient-focus and conscientiousness.
Select Interviewing for Healthcare prepares hiring managers to conduct efficient, effective, legally defensible interviews, using our award winning training tools.
The Select C.A.R.E.S. Assessment helps staff to understand and adjust the behaviors that impact the patient experience and organizational success.