Hire the Right Physicians. Position Them for Success.
Tuesday, June 26, 2018 | 12:00pm - 1:00pm CST
Physicians are facing new challenges and changing expectations. Some organizations are taking a more deliberate approach to selecting and developing providers, to ensure they have career satisfaction and can support the organization’s goals. What tools and strategies will improve the hiring and development process?
As the role of human resources in healthcare changes, it is critical for HR leaders to be prepared to back up their workforce decisions with data. Join Ted Kinney, Vice President of Research and Development, and Bryan Warren, Director of Healthcare Solutions at Select International, to discuss five practical ways to drive business decisions using data you already have, and explore the many ways data driven decision making can have an impact across your entire organization.
Learn about a more effective, objective, and efficient way of selecting front line staff, nurses, managers, physicians, and leaders. Incorporate “evidence-based” hiring approaches to build the workforce you need for success. Our panel shares their expertise and experiences – practical advice about what works, and what doesn’t.
DaVita, a Fortune 500 organization, lives its mission. They build an innovative, deliberate approach to nursing selection by targeting candidates most likely to support its culture. The company's nursing branding and hiring strategy have improved nursing performance and reduced turnover.
Watch this webinar to learn how to:
Today’s challenges mean that leaders are thinking differently about talent – how to select, engage and develop people at every level who will support the organization’s goals. This interactive panel discussion will explore how senior leaders view talent, today. What’s changed? What strategies work to build an effective leadership team, medical staff, and front line care providers who can communicate and put patients first? How do you maximize and coordinate employee engagement, talent acquisition and organizational development, and what does the future hold? Learn the answers to these questions in this webinar.
What is emotional intelligence? What’s its role in facing today’s healthcare challenges? Listen to a distinguished panel for an interactive discussion about how emotional intelligence impacts patients, organizational success, and physician career success. More importantly, they’ll discuss practical lessons and recommendations about how to augment your current efforts with healthcare-specific emotional intelligence tools and strategies.
Patient safety, patient experience, and innovation demands mean that talent is more important than ever. Building a more efficient and effective approach to selecting the right candidates is one way for HR to make a direct contribution to the organization's broader goals and bottom line. How do you solve the selection challenge in a way that brings real value and how do you communicate that value to leadership and gain organizational buy-in to the impact of talent acquisition strategies? Hear about the role of culture and behaviors in McLeod Health's Patient Satisfaction and patient safety initiatives.
• Tie behavioral selection efforts to outcomes, including patient satisfaction & safety.
• Understand cutting edge talent selection strategies.
• Gain organizational buy-in by engaging the workforce in defining the culture and organizational needs.
Perhaps nothing has been so ignored in the push for healthcare reform, as the need to prepare and position physicians to succeed – to succeed in their careers in the face of great changes – and to succeed as leaders and partners in changing the way care is delivered. Successful reformation of the American healthcare system, with an emphasis on value-driven care, assumes a new level of collaboration between physicians and hospitals, and a new set of physician behavioral skills, including adaptability, innovation, collaboration, business acumen, leadership and emotional intelligence.
The speakers discuss:
In an April 15 webinar hosted by Becker's Healthcare, two presenters — Michael Rose, MD, Vice President, Surgical Services, McLeod Health and Ted Kinney, Ph.D., Director of Research and Development, Select International — gave a background on the role of behaviors and talent in patient safety and organizational culture.
In this webinar, you'll learn about when surgical checklists work, and when they don’t. Essentially, the checklist needs to be part of a larger initiative that engages physicians and operating room staff at a personal level so that specific behaviors are expected and rewarded. Creating a culture where patient safety and improved performance is the ultimate goal – rather than merely completing a checklist.
Process improvements and service excellence programs can help build a patient-centered culture, but patient-centered care, at its core, is about individual behaviors. This webinar examines emotional intelligence, a collection of behavioral skills that play a critical role in effective patient and colleague interaction. Emotional intelligence often determines the ability to communicate, collaborate and function as part of an organization. It plays a role in provider career satisfaction, patient outcomes and organizational success.
In this webinar, the presenters address how emotional intelligence impacts the interactions between provider and patients, and interdisciplinary teams; as well as how it's measured and developed in the healthcare setting.
Traditional hospital talent strategies are proving ineffective in the face of today’s challenges. It has been established that communication and collaboration skills impact patient safety. Hospitals struggle to ensure all employees, at all levels, demonstrate compassionate behaviors. Clinicians are expected to display LEAN competencies. Hospitals need innovative leadership at all levels. HCAHPS has everyone focused on patient-centered care and every organization struggles to create a culture that can adapt to these changes.
Culture, more so than technology or process, drives performance. Cultural change is a long and painful process and success is hard to achieve. It requires a deliberate effort to define what it means, the willingness to only select those who fit the profile and remove those who don’t, diligent development and engagement of staff and leaders, and new levels of accountability.
Children’s Hospital of Pittsburgh faced a unique challenge: Build a workforce with cutting edge technical skills that is able to work in a stressful environment, while still creating a patient and family-focused culture of caring and optimism. At the same time, CHP was keenly aware of increasing EEOC/OFCCP scrutiny and civil discrimination suits. The solution was a coordinated, comprehensive approach to selecting the best candidates while actually enhancing the legal defensibility of the hiring system.
Organizations often miss the lifeblood of process improvement initiatives - the human resources strategies that help build a lean, high-performance culture. Culture change is always a challenge, nowhere more so than in healthcare where, traditionally, professional autonomy is valued above all else. Resistance to change is the norm. Leadership at Beth Israel Deaconess Medical Center, the teaching hospital for Harvard Medical School, has taken a unique approach to laying the cultural groundwork for their Lean transformation. This Webinar provides invaluable insight into how you can build Lean as a core value into your workforce and engage employees in the process.