HEALTHCARE HIRING PERSPECTIVES BLOG

3 Trends in Nursing Hiring

Posted by  Bryan Warren

Changes in nursing hiring and selection are starting to catch up to the transformation of our healthcare system. The changes to the nature of the services and patient/consumer expectations have forced human resources professionals to play a larger role in organizational success. Three trends are particularly interesting:


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4 Points Prove the Importance of Employee Engagement

Posted by  Bryan Warren

I’m pleased to be joining Mark Sevco, from the University of Pittsburgh Medical Center for a presentation at TMA’s 7th annual People in Healthcare Summit in San Diego this week. This event brings together senior talent professionals from the top health systems around the country. Our presentation: Building a New Hospital, and a New Culture – Lessons Learned.


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3 Reasons Why You Absolutely Need a Nursing-Specific Selection Program

Posted by  Bryan Warren

Nursing is unique. It makes up a third of a hospital’s workforce. It could be argued that your ability to attract and retain quality nurses will be the deciding factor as to your success or failure navigating all of the changes going on in healthcare. Because nursing is so unique, you can’t really apply the same selection tools, approaches, and processes that you do for other industries – for example, sales or manufacturing.

And really, you shouldn’t be using some “version” of a generic tool across multiple roles and job families within your organization. Nursing is special. You need a nursing-specific selection program in order to really see results.

Here are three reasons why should invest in a nursing-specific selection program immediately:


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What Makes a Great Healthcare Leader?

Posted by  Bryan Warren

Effective senior leadership has never been more important in healthcare than it is today. Our healthcare and leadership teams collaborate on a daily basis to help clients do a better job of selecting and developing senior leaders. Our clients want leaders who will be effective – effective at steering these organizations through the most challenging time in the history of healthcare.


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Does Your Hiring System Work? 7 Important Performance Metrics

Posted by  Bryan Warren

If you believe that the quality of your team goes a long way toward deciding your level of success, you’ve probably asked yourself a few question:

  1. Are we hiring the right people?

  2. Are we hiring people equipped to do what we expect them to do?

  3. Are we as efficient and effective as we can be in choosing the right candidate?

  4. Are we hiring people who will stick around?

If you’ve asked yourself these questions, then you’ve probably started looking at technology, tools, processes, and approaches that can help you improve in each of these areas. Frequently we see organizations that have gone through this process and implemented various solutions but still have not seen the results they seek. For instance, they’ve moved to an automated applicant tracking system, interviewing tools, pre-employment assessments, and reference checking programs.


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Do Women Make Better Doctors?

Posted by  Bryan Warren

A study published in JAMA Internal Medicine seems to indicate that women may provide superior medical care in some situations. In the study of patients under the care of a hospitalist, there was a small but significant difference in the likelihood that elderly patients were still alive or had to be readmitted to the hospital depending on the gender of the doctor who cared for them. Although the analysis can't prove the gender of the physician was the determining factor, the researchers made multiple efforts to rule out other explanations.

A quote from a Washington Post article on the research: “If we had a treatment that lowered mortality by 0.4 percentage points or half a percentage point, that is a treatment we would use widely. We would think of that as a clinically important treatment we want to use for our patients,” said Ashish Jha, Professor of Health Policy at the Harvard School of Public Health. The study proposed that as many as 32,000 patients' lives could be saved in the Medicare population, alone, if all patients were treated by women.


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Would You Want Donald Trump Running Your Hospital?

Posted by  Bryan Warren

Donald Trump’s message and his personality struck a chord with at least half of the U.S. electorate. His supporters would argue that the challenges and threats we face require a strong, bold leader. It could be said that healthcare is facing unprecedented challenges too, and that we need similarly strong, bold leaders who are not afraid to break from tradition or to “break some eggs to make an omelet,” so to speak.

President-elect Trump is perceived by many as bold, unafraid, dynamic, charismatic, hard-nosed, and aggressive – characteristics often associated with “strong” leaders. He has promised that he will not be politically correct, will break from traditional approaches if necessary, and is not afraid to be offensive or make people uncomfortable in implementing the solutions HE knows are right for America. But, is the idea that strong leaders are effective leaders a myth?


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Is Physician “Engagement” the Right Goal?

Posted by  Bryan Warren

I’m a firm believer that words matter. Specific words deliver specific messages. Sometimes I can be TOO particular and this may be one of those situations, but perhaps not. Engagement, specifically employee engagement and physician engagement, is a hot topic. But with regard to physicians, is it the RIGHT topic?

I used to do a lot of consulting work for hospitals who were trying to “engage” their physicians. More often than not, this would be an orthopedic or cardiovascular service line development effort and we needed to get various groups of physicians actively involved in what we were doing. We needed primary care physicians to refer patients to the program and our specialists. We needed surgeons and other specialists to help in the design and deployment of new, more efficient care delivery models, to take active leadership roles, and to help meet program financial performance goals.


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The 3 Most Important Competencies to Focus on When Hiring Nurses

Posted by  Jason Frizzell

Over the years working as a talent management consultant on Select International’s Healthcare Team, I've conducted competency-based job analyses with dozens of healthcare organizations ranging from large academic hospitals to small, rural community-based hospitals. I've spoken with hundreds of top-performing nurses, nursing managers, directors of nursing, and even chief nursing officers across the nation.

In these discussions, I've noticed a few consistent trends when participants discuss the behavioral-competencies critical for success in the nursing role:


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Is Leadership to Blame for Low Employee Engagement in Healthcare?

Posted by  Bryan Warren

HealthStream’s Engagement Institute just published their 2016 Employee Engagement Benchmark Report. HealthStream is a leader in healthcare employee engagement surveying and improving employee engagement with their tools and coaching. They define engagement as “an individual’s cognitive, emotional, and behavioral connection with an organization’s mission, vision, and values.”

What people miss most about employee engagement is that you don’t do it just to create a nice place to work, but because there is a direct correlation between employee engagement scores and patient satisfaction scores!

Some interesting findings from the Benchmark Report:


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