I recently facilitated a healthcare solutions workshop for the senior leadership team of an academic medical center. The impetus for the session? The CEO admitted that she has 15 talented people who don’t collaborate well. We started the session by having the group whiteboard all the challenges facing the system. This was an interesting exercise because it was not a concise, coherent list. It was long and diverse and it was clear they did not agree on the list or how to prioritize these challenges. That surprised me…until the next part of the workshop.