HEALTHCARE HIRING PERSPECTIVES BLOG

You Can’t Talk Your Way to Trust in Physician-Hospital Alignment

Posted by  Bryan Warren

I recently facilitated a healthcare solutions workshop for the senior leadership team of an academic medical center. The impetus for the session? The CEO admitted that she has 15 talented people who don’t collaborate well. We started the session by having the group whiteboard all the challenges facing the system. This was an interesting exercise because it was not a concise, coherent list. It was long and diverse and it was clear they did not agree on the list or how to prioritize these challenges.  That surprised me…until the next part of the workshop.


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Are you Hiring a Nurse or a Pirate? Face Validity in Healthcare Assessments

Posted by  Bryan Warren

That’s a serious question. The answer is obvious, right? 

Maybe not...


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Use Employee Assessments or Be Left with the Worst Candidates?

Posted by  Bryan Warren

We recently had an interesting discussion with the Director of Talent Acquisition of a large academic medical center who disclosed why the system has adopted a more evidence-based approach to hiring, including the use of healthcare-specific behavioral assessmentsHer realization (paraphrased below) moved the Talent Acquisition team to start looking for a more effective way to screen applicants so they could identify those most likely to be top performers.


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Take the Guesswork Out of Healthcare Hiring with Employee Assessments

Posted by  Bryan Warren

Our partner HealthStream serves 4.5 million healthcare employees for workforce development, training & learning management, talent management, credentialing, privileging, provider enrollment, performance assessment, and managing simulation-based education programs.  


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How to Prove the ROI of Your Healthcare Hiring Process

Posted by  Bryan Warren

Do you know if your healthcare hiring process is working? 

Most organizations recognize that talent acquisition goes far beyond finding enough qualified applicants to fill open spots. Even smaller companies should be thinking about a hiring process and tools that improve efficiency and the ability to, more often, pick the right candidate. Asking for funding for technology, tools, and other resources to support the hiring process can often result in leadership asking, “Where’s the ROI?” So, how do you measure the success of your hiring process?


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Hiring Healthcare Employees Who Will Increase Patient Satisfaction

Posted by  Bryan Warren

What really moves the patient satisfaction needle?

A nicer facility? It certainly can help. Concierge services? Also helpful. Good signage? Service programs, rounding, improving online resources, easier scheduling? Yes, yes, yes, yes and, yes. And there are dozens of other strategies and tools that can improve the patient experience.


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What You Can Learn About Healthcare Hiring from the NFL Draft

Posted by  Bryan Warren

In the LinkedIn piece by Patrick Lencioni, author of The Five Dysfunctions of a Team, he identifies three of the most important traits of a team player by evaluating recent interesting NFL Draft picks. I’ve always found the NFL Draft to be analogous to the talent acquisition process: you identify what you are looking for, then evaluate prospects/candidates against those attributes.


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Traditional Job Interviews Are Useless

Posted by  Bryan Warren

The traditional, unstructured job interview is just plain useless. I'm not saying this to be provocative. Every day on social media, I see some version of this: "The 1 interview question this CEO asks to identify top performers." Then I meet people, often nurses, who tell me they only need to review a resume and spend 5-10 minutes with a candidate and they're able to determine whether the candidate will be a good nurse; they don't need silly structured interviewing or any other data.


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Looking for 'Cutting-Edge' Talent Solutions? What You Need to Know.

Posted by  Bryan Warren

When sophisticated organizations realize they need to do a better job hiring the right people, one of their leaders will often ask someone in HR for recommendations. That person then responds to the request with the same deliberate, predictable approach most of us use to solve any problem these days:


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Successful Culture Strategies from Healthcare Thought Leaders

Posted by  Bryan Warren

I recently had the pleasure of moderating a panel discussion at the Becker's Hospital Review 2017 Annual Meeting. This event brings together 3,000 hospital leaders, including thought leaders from the nation's top health systems.


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