HEALTHCARE HIRING PERSPECTIVES BLOG

The Role of Adaptability in New Technology Adoption in Healthcare

Posted by  Bryan Warren

Does the traditional hospital, medical, and nursing culture stifle change?

It’s the age of smart phones and artificial intelligence. Data and technology are changing our world at an amazing pace. For those in healthcare, the pace of change probably feels difficult to manage, but, in reality, healthcare’s pace of technology adoption lags far behind other industries.


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Does Your Hiring System Work? 7 Key Performance Metrics

Posted by  Bryan Warren

If you believe that the quality of your team goes a long way toward deciding your level of success, you’ve probably asked yourself a few question:

  1. Are we hiring the right people?

  2. Are we hiring people equipped to do what we expect them to do?

  3. Are we as efficient and effective as we can be in choosing the right candidate?

  4. Are we hiring people who will stick around?


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Are More Hospitals Adopting Pre-Hire Personality Tests?

Posted by  Bryan Warren

According to Psychology Today, about 80% of Fortune 500 companies use personality tests to assess potential and current employees to make hiring, team building, and developmental decisions.


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8 Traits to Look for When Hiring a Physician Assistant or Nurse Practitioner

Posted by  Lindsey Burke

Many health systems have identified building out their Physician Assistant (PA) and Nurse Practitioner (NP) programs as central to their ability to improving patient access and quality of care. Research shows that patients respond well to PAs and NPs when they are utilized effectively. They add great value to the care delivery system and improve outcomes.

Most systems, though, have been so busy trying to recruit for these roles that they’ve not given much thought to exactly WHAT they are looking for.


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HR's New Hot Topic: What is Grit and How Do You Measure It?

Posted by  Bryan Warren

I can always tell when a business book has become popular, because that book’s concepts start creeping into our client discussions. Recently, HR leaders have reached out because their leadership teams are laser-focused on hiring people with “grit.”

The 2016 book by Angela Duckworth - Grit, The Power of Passion and Perseverance, is making the rounds, as are her TED talks on the topic. Grit, as she describes it, makes sense. It fits with our model of what it takes to be successful. The question, though, is how does this concept fit into your talent strategies?


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5 Things to Know When Implementing Assessment Tools in Healthcare

Posted by  Bryan Warren

Healthcare organizations are looking for innovative solutions: New technologies, new care delivery models, and new approaches to talent. They are also looking to other industries – adopting lean or Toyota Production Systems, better decision-support systems, and more sophisticated revenue cycle approaches. Other industries have used behavioral assessments for decades. Surveys show that as many as 70% of companies now use behavioral and personality assessment tools in their hiring process. It’s become so ubiquitous that Time Magazine did a cover story on it.


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As Reimbursement Declines, What Leadership Qualities are Most Important?

Posted by  Bryan Warren

During discussions about the Affordable Care Act over the past few years, we’ve assumed that hospitals, generally, have supported the landmark healthcare reform legislation. The expansion of insurance coverage to more people, reduces the amount of uncompensated care.


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HR's Role in Improving the Patient Experience

Posted by  Bryan Warren

What really moves the patient satisfaction needle?

A nicer facility? It certainly can help. Concierge services? Also helpful. Good signage? Service programs, rounding, improving online resources, and easier scheduling? Yes, yes, yes, yes and, yes. And there are dozens of other strategies and tools that can improve the patient experience.

But, above all else, the primary driver of the patient experience are the dozens of interactions that patients and their families have with their healthcare providers. These interactions have a much larger impact than wide-screen TVs or a better cafeteria experience.


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#MeToo in Healthcare – A Broader Cultural Problem?

Posted by  Bryan Warren

We spend a lot of time talking to clients about culture. How can we create a:

But, what about a culture where people feel valued and safe?

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Study Finds Culture and Pride Matter Most to Healthcare Workers

Posted by  Bryan Warren

Some hospitals ask us to start our re-design of their hiring processes at the front-line. It’s logical. Front-line staff - nursing, nursing assistants, medical assistants, and patient care technicians spend more time with patients than anyone and drive the patient experience.


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