HEALTHCARE HIRING PERSPECTIVES BLOG

6 Talent Strategies Used By Top Hospitals

Posted by  Bryan Warren

Successful organizations have teams that display certain behaviors. Organizations that are able to find, hire, develop and retain people who can perform, succeed. Those that don’t, struggle. It’s that simple. Talent wins.

We looked at hospitals that have made the most gains toward building a team ready to face the challenges. Here are the top six strategies we’ve seen:


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Can You Measure and Develop Executive Presence?

Posted by  Bryan Warren

A client, one of the largest health systems in the country, has identified executive presence as a critical hiring and development focus.  The senior team is unanimous that the trait is vital for success.  They are not alone.  Even in the world of technology, a survey of CIOs conducted by Gartner put executive presence second on the list of the top 20 leadership traits. By comparison, technology skills ranked 12th.  Another survey found that senior leaders think executive presence accounts for 26% of promotion decisions (Center for Talent Innovation, 2012).

But what is it?  Can it be measured?  Can it be taught or developed?


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Is Emotional intelligence or Adaptability More Important for Physicians?

Posted by  Bryan Warren

In a January 29, 2018 Fast Times piece on the Future of Work, “Screw Emotional Intelligence -Here’s the Key to the Future of Work,” Natalie Fratto paints the picture of the year 2045 when the SAT is replaced as a college admissions test by a standardized test of aptitude and projected performance called the AEI. The AEI measures: Adaptability Quotient (AQ), Emotional Quotient (EQ), and Intellectual Quotient (IQ), and places the greatest weight on AQ.


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Emotional Intelligence - A Conversation with a Physician Leader

Posted by  Bryan Warren


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How to Engage Your Senior Team in Patient-Centered Care

Posted by  Bryan Warren

 

During a recent webinar on the role of emotional intelligence in physician success, patient outcomes, and organizational success, I fielded two questions from the audience about how you get a healthcare senior team to recognize the importance of provider behavioral skills in the patient experience.

Then I was talking to a system CEO who told me that while on a panel at a patient experience conference, she fielded several similar questions. She had mid-level managers asking how they can convince their senior leaders that patient-centered care is not only important, but that it should be driving their entire culture and strategies.


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What is Emotional Intelligence and Healthcare Emotional Intelligence?

Posted by  Bryan Warren

 

While the concept of Emotional Intelligence (EQ) as a whole isn’t necessarily a new one, the concept of EQ as it relates to healthcare (known as Healthcare Emotional Intelligence, or HEQ) is a topic that has been at the forefront of many discussions with our healthcare clients recently.


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3 Points about Nurses & Healthcare Emotional Intelligence

Posted by  Bryan Warren

 


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Three Questions about Nursing and Healthcare Emotional Intelligence (“HEQ”)

Posted by  Bryan Warren

A survey by MiracleWorkers.com reveals that 71% of healthcare hiring managers and HR professionals value Emotional Intellignece (EQ) over IQ but only 34% are actually placing a higher emphasis on EQ in the hiring and promotion process.


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Selecting, Hiring and Developing for Healthcare Emotional Intelligence

Posted by  Bryan Warren

Hospitals are getting on the emotional intelligence (“EQ”) train. With a new focus on patient  satisfaction scores - hospitals, physicians and even medical schools are looking for ways to improve the physician-patient relationship, and enhance the patient and family experience.

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