HEALTHCARE HIRING PERSPECTIVES BLOG

6 Talent Strategies Used By Top Hospitals

Posted by  Bryan Warren

Successful organizations have teams that display certain behaviors. Organizations that are able to find, hire, develop and retain people who can perform, succeed. Those that don’t, struggle. It’s that simple. Talent wins.

We looked at hospitals that have made the most gains toward building a team ready to face the challenges. Here are the top six strategies we’ve seen:


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Does Your Hiring System Work? 7 Key Performance Metrics

Posted by  Bryan Warren

If you believe that the quality of your team goes a long way toward deciding your level of success, you’ve probably asked yourself a few question:

  1. Are we hiring the right people?

  2. Are we hiring people equipped to do what we expect them to do?

  3. Are we as efficient and effective as we can be in choosing the right candidate?

  4. Are we hiring people who will stick around?


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Are More Hospitals Adopting Pre-Hire Personality Tests?

Posted by  Bryan Warren

According to Psychology Today, about 80% of Fortune 500 companies use personality tests to assess potential and current employees to make hiring, team building, and developmental decisions.


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8 Traits to Look for When Hiring a Physician Assistant or Nurse Practitioner

Posted by  Lindsey Burke

Many health systems have identified building out their Physician Assistant (PA) and Nurse Practitioner (NP) programs as central to their ability to improving patient access and quality of care. Research shows that patients respond well to PAs and NPs when they are utilized effectively. They add great value to the care delivery system and improve outcomes.

Most systems, though, have been so busy trying to recruit for these roles that they’ve not given much thought to exactly WHAT they are looking for.


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HR's New Hot Topic: What is Grit and How Do You Measure It?

Posted by  Bryan Warren

I can always tell when a business book has become popular, because that book’s concepts start creeping into our client discussions. Recently, HR leaders have reached out because their leadership teams are laser-focused on hiring people with “grit.”

The 2016 book by Angela Duckworth - Grit, The Power of Passion and Perseverance, is making the rounds, as are her TED talks on the topic. Grit, as she describes it, makes sense. It fits with our model of what it takes to be successful. The question, though, is how does this concept fit into your talent strategies?


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5 Things to Know When Implementing Assessment Tools in Healthcare

Posted by  Bryan Warren

Healthcare organizations are looking for innovative solutions: New technologies, new care delivery models, and new approaches to talent. They are also looking to other industries – adopting lean or Toyota Production Systems, better decision-support systems, and more sophisticated revenue cycle approaches. Other industries have used behavioral assessments for decades. Surveys show that as many as 70% of companies now use behavioral and personality assessment tools in their hiring process. It’s become so ubiquitous that Time Magazine did a cover story on it.


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HR's Role in Improving the Patient Experience

Posted by  Bryan Warren

What really moves the patient satisfaction needle?

A nicer facility? It certainly can help. Concierge services? Also helpful. Good signage? Service programs, rounding, improving online resources, and easier scheduling? Yes, yes, yes, yes and, yes. And there are dozens of other strategies and tools that can improve the patient experience.

But, above all else, the primary driver of the patient experience are the dozens of interactions that patients and their families have with their healthcare providers. These interactions have a much larger impact than wide-screen TVs or a better cafeteria experience.


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4 Tactics to Include in Your Employer Branding Strategy

Posted by  Shawn Wilhelm

Talent acquisition teams from every industry are feeling the belt tighten around the waist of the labor market. It's no secret that the unemployment rate is at an 18-year low, and as the number of available jobs go up the number of available workers is going down. As a result, teams are looking for new ways to attract and retain talent. These efforts can yield positive results if you know where to start. I can’t think of a better place than building and promoting your employer brand.


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How to Identify and Turn Around a Bad Healthcare Culture

Posted by  Bryan Warren

Our healthcare clients commonly bring us in to support any number of initiatives– reduce turnover, increase HCAHPS scores, reduce time to fill, or simply hire better performers. Frequently, we end up having a discussion about culture. Culture can be hard to define, but we take the position that your culture is nothing more than the collective behaviors of your workforce. What behaviors do you encourage and reward? What behaviors do you tolerate, or not?


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Become an Employer of Choice by Improving Your Employer Branding

Posted by  Shawn Wilhelm

If you had a dollar for every time you heard about the tight labor market, would you be able to buy yourself lunch or an all-inclusive paid vacation to a resort in Mexico? Alright, a vacation to Mexico might be a stretch, but the labor market is a hot topic these days for a reason.

The Bureau of Labor Statistics recently listed the national unemployment rate at 3.8%, the lowest it’s been since 2000. The lack of available talent means that job seekers have plenty of employment options, forcing you to compete for available job seekers or try to pry candidates away from other employers. No doubt, those other employers are trying to steal your employees, too! To retain your top talent and attract the best candidates, you need to be seen as an employer of choice. To do that, you need to have a strong employer brand.


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