HEALTHCARE HIRING PERSPECTIVES BLOG

The Role of Adaptability in New Technology Adoption in Healthcare

Posted by  Bryan Warren

Does the traditional hospital, medical, and nursing culture stifle change?

It’s the age of smart phones and artificial intelligence. Data and technology are changing our world at an amazing pace. For those in healthcare, the pace of change probably feels difficult to manage, but, in reality, healthcare’s pace of technology adoption lags far behind other industries.


CONTINUE READING

8 Traits to Look for When Hiring a Physician Assistant or Nurse Practitioner

Posted by  Lindsey Burke

Many health systems have identified building out their Physician Assistant (PA) and Nurse Practitioner (NP) programs as central to their ability to improving patient access and quality of care. Research shows that patients respond well to PAs and NPs when they are utilized effectively. They add great value to the care delivery system and improve outcomes.

Most systems, though, have been so busy trying to recruit for these roles that they’ve not given much thought to exactly WHAT they are looking for.


CONTINUE READING

HR's New Hot Topic: What is Grit and How Do You Measure It?

Posted by  Bryan Warren

I can always tell when a business book has become popular, because that book’s concepts start creeping into our client discussions. Recently, HR leaders have reached out because their leadership teams are laser-focused on hiring people with “grit.”

The 2016 book by Angela Duckworth - Grit, The Power of Passion and Perseverance, is making the rounds, as are her TED talks on the topic. Grit, as she describes it, makes sense. It fits with our model of what it takes to be successful. The question, though, is how does this concept fit into your talent strategies?


CONTINUE READING

As Reimbursement Declines, What Leadership Qualities are Most Important?

Posted by  Bryan Warren

During discussions about the Affordable Care Act over the past few years, we’ve assumed that hospitals, generally, have supported the landmark healthcare reform legislation. The expansion of insurance coverage to more people, reduces the amount of uncompensated care.


CONTINUE READING

#MeToo in Healthcare – A Broader Cultural Problem?

Posted by  Bryan Warren

We spend a lot of time talking to clients about culture. How can we create a:

But, what about a culture where people feel valued and safe?

CONTINUE READING

Study Finds Culture and Pride Matter Most to Healthcare Workers

Posted by  Bryan Warren

Some hospitals ask us to start our re-design of their hiring processes at the front-line. It’s logical. Front-line staff - nursing, nursing assistants, medical assistants, and patient care technicians spend more time with patients than anyone and drive the patient experience.


CONTINUE READING

How Do Leadership Skills Impact Employee Engagement Scores?

Posted by  Bryan Warren

One of my favorite things to do is our leadership “Impact Sessions.” A group of leaders take Select Assessment® for Healthcare Leaders (SAHL), which measures 18 specific leadership behavioral traits. Then we meet to identify:

  1. The biggest challenges facing their hospital/system

  2. The biggest barriers to success – with a specific focus on how:

    1. The group works together

    2. Various levels of the organization work together

    3. Individual and behavioral strengths and weaknesses manifest themselves


CONTINUE READING

How to Identify and Turn Around a Bad Healthcare Culture

Posted by  Bryan Warren

Our healthcare clients commonly bring us in to support any number of initiatives– reduce turnover, increase HCAHPS scores, reduce time to fill, or simply hire better performers. Frequently, we end up having a discussion about culture. Culture can be hard to define, but we take the position that your culture is nothing more than the collective behaviors of your workforce. What behaviors do you encourage and reward? What behaviors do you tolerate, or not?


CONTINUE READING

How to Measure Communication Skills in the Hiring Process

Posted by  Bryan Warren

I don’t know that many healthcare professionals would immediately consider communication as being at the very top of the list of traditionally valued skills, but maybe that’s changing. It might be changing because in today’s complex healthcare world, all of the more traditionally valued skills are useless if you can’t communicate effectively.


CONTINUE READING

Should Your Next CEO be an Outsider? Research Says Maybe.

Posted by  Bryan Warren

I met with a hospital’s senior team years ago to discuss physician integration strategies. The CEO was only on the job for a month and was still learning. I mean, he was REALLY still learning. He’d never run a hospital before. Actually, he’d never even WORKED in a hospital before. He had recently retired from the Air Force as a senior officer.

The hospital’s Board of Directors wanted to bring a fresh point of view and a unique mix of leadership skills. The CEO had not even been in the medical arm of the Air Force. As I recall, he’d run a large airbase, and the logic was that if he could lead an organization that large and that complex he could lead a single hospital.


CONTINUE READING

Subscribe to Email Updates

Recent Posts

Four Hospitals Save $1.3 Million by Cutting Service Worker Turnover in Half