HEALTHCARE HIRING PERSPECTIVES BLOG

5 Things to Know When Implementing Assessment Tools in Healthcare

Posted by  Bryan Warren

Healthcare organizations are looking for innovative solutions: New technologies, new care delivery models, and new approaches to talent. They are also looking to other industries – adopting lean or Toyota Production Systems, better decision-support systems, and more sophisticated revenue cycle approaches. Other industries have used behavioral assessments for decades. Surveys show that as many as 70% of companies now use behavioral and personality assessment tools in their hiring process. It’s become so ubiquitous that Time Magazine did a cover story on it.


CONTINUE READING

How to Predict On-the-Job Success in Your Residency Matching Process

Posted by  Bryan Warren

While the process of selecting medical residents and fellows is unique, it’s still a selection/hiring process intended to identify the candidates most likely to succeed. Decades of tradition and, particularly with regard to residency programs, a rather formal matching process, have kept organizations from thinking about this selection process in the correct light. Not surprisingly, there is little data supporting the efficacy of the current process.


CONTINUE READING

Prove the ROI of Your Hiring Process Using These Key Metrics

Posted by  Bryan Warren

Do you know if your hiring process is working? 

Most organizations recognize that talent acquisition goes far beyond finding enough qualified applicants to fill open spots. Even smaller companies should be thinking about how to improve efficiency and the ability to, more often, pick the right candidate. Asking for funding for technology, tools, and other resources to support your hiring efforts can often result in leadership asking, “Where’s the ROI?” So, how do you measure the success?


CONTINUE READING

Improving the Candidate Experience: Practical Advice

Posted by  Amber Thomas

As we’ve written recently, the healthcare labor market is tight. You want to hire the best candidates, because talent drives quality of care and the patient experience. But, it’s a challenge just to find qualified candidates to choose from!


CONTINUE READING

Evidence-Based Hiring: 5 Basic Principles to Improve Your Hiring Process

Posted by  Bryan Warren

Simple isn’t necessarily easy. In fact, simple can be hard. I like this recent article from Inc. about the design secrets of Jeff Bezos and Steve Jobs. From the article:

“When we don't do the necessary work up front to create a design that is simple and elegant, we end up building products and services that are complex and cluttered. Put another way: Simple is hard.”

This principle applies to building an effecting hiring system. Everyone is looking for the magic platform, program, or app that will solve their problem – or ALL of their problems. The reality is that the solution is a combination of tools put together in a thoughtful manner.


CONTINUE READING

Survey of Healthcare Leaders Reveals Tight Labor Market Implications

Posted by  Bryan Warren

In our recent white paper for Becker’s Hospital Review, we covered the growing nursing shortage, and how nursing performance expectations are evolving, further complicating matters.

Whitepaper: The Nursing Shortage and Changing Responsibilities – Are You Prepared?

Recent survey results by management staffing firm Leaders for Today, confirms a growing, serious talent shortage and points out some important implications. The results from over 200 healthcare leaders that were surveyed revealed the following:


CONTINUE READING

An Offer to Build President Trump a Hiring System

Posted by  Bryan Warren

A disclaimer: This is NOT a political statement. Nor is it an endorsement or criticism of Donald Trump as a President. It IS, however, a harsh criticism of what appears to be a struggling hiring system. Candidate Trump vowed to run the White House like a business, and any business is built on its human capital and talent systems.

In his previous line of work, he had decades to build his team. He probably hired based largely on personal relationships and instinct. If he was wrong, he had time to correct the mistake.

Now, he has a short window to fill a large number of diverse, complex, senior positions. There are plenty of highly qualified and talented people in various roles in the administration. His hiring system as a whole, though, appears to be struggling. We’d be happy to help - if he wants help. Yes, I’m offering up our team’s services.


CONTINUE READING

Attributes that Predict Nursing Success: A 16,000 Nurse Validation Study

Posted by  Bryan Warren

Several years ago, I met with a nursing manager about her hospital’s process for hiring nurses. Hospital leadership had an idea that they could do a better job hiring nurses. Not “attracting” nursing candidates. Everyone is always trying to improve their ability to attract qualified candidates.

Hospital leaders and HR leadership felt, rightfully, that they could take a more deliberate, evidence-based approach to selecting candidates who were more likely to succeed. Data indicated their feeling was on point. They were not particularly adept at choosing the candidate who would succeed.


CONTINUE READING

Quality vs. Quantity: Tip the Scales on a Talent Acquisition Dilemma

Posted by  Bryan Warren

For decades, most of the healthcare market has faced a shortage of qualified candidates. The severity of the problem varies by market, but many organizations struggle to establish a robust candidate pool. This creates a particular problem in healthcare because the product or service being delivered is, primarily, based on human capital. Physicians, nurses, other support staff and care-givers ARE the product. Not much of providing care can be automated and we aren’t talking about selling a widget built from raw materials.


CONTINUE READING

4 Ways Everyone Can Increase Patient Satisfaction

Posted by  Bryan Warren

Nurses and physicians aren’t the only ones impacting patient satisfaction scores. Direct care providers like nursing assistants, dietary service workers, environmental services, transporters, and other front line workers have a big impact on the patient experience. These often-overlooked work groups can make or break the patient experience. But, some senior leaders do recognize this and make sure their teams are aware of their impact on this very important healthcare mission. 


CONTINUE READING

Subscribe to Email Updates

Recent Posts

Four Hospitals Save $1.3 Million by Cutting Service Worker Turnover in Half