HEALTHCARE HIRING PERSPECTIVES BLOG

5 Steps to Position Physicians for Success and Prevent Burnout

Posted by  Bryan Warren

I recently had the pleasure of serving as a panelist for a class in Georgetown University’s Executive Master’s Program in Health Systems Administration.  One of the panel questions generated a lot of discussion was:

“What have you done to address burnout of clinicians?”


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Today's Most Relevant Issues Facing Medical Staff Relations

Posted by  Bryan Warren

I had the privilege last week of moderating a panel discussion at a regional American College of Healthcare Executives meeting. The panel discussion topic was “Medical Staff Relations.”

Obviously, this is a pretty broad topic so we focused the discussion on what the panel – and the audience – see as today’s most relevant issues. The panel included the VPMA of one of the region’s top hospitals. She is the person in charge of physician credentialing and performance for one of the region’s largest providers of urgent care services and she recruits for and focuses on development of a team of 1,300 providers.


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How Personality Impacts Physician Success, Burnout, and Disruptive Behavior

Posted by  Bryan Warren

In recent weeks, I’ve been back in the world of physician-hospital alignment, speaking on the topic at a recent conference and preparing to moderate a local American College of Healthcare Executives panel on hospital-medical staff relations.

In these discussions several topics come up over and over:

  1. We are asking physicians to lead but are we preparing them to lead effectively?

  2. Why are so many physicians dissatisfied?

  3. Why are health systems struggling to engage the medical staff in important initiatives?

  4. What can we do about physician burnout?

We could talk for hours on each of these topics, but let me give a few brief thoughts on each.


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Burned by Physician Turnover? 3 Things You Should Do Differently

Posted by  Bryan Warren

Every health system tells us the same story about physician turnover: they’ve invested outrageous amounts of money recruiting physicians and buying medical practices. Then, when physicians leave, the health system leaders are surprised and start the whole process over again.


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You Can’t Talk Your Way to Trust in Physician-Hospital Alignment

Posted by  Bryan Warren

I recently facilitated a healthcare solutions workshop for the senior leadership team of an academic medical center. The impetus for the session? The CEO admitted that she has 15 talented people who don’t collaborate well. We started the session by having the group whiteboard all the challenges facing the system. This was an interesting exercise because it was not a concise, coherent list. It was long and diverse and it was clear they did not agree on the list or how to prioritize these challenges.  That surprised me…until the next part of the workshop.


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Is Physician “Engagement” the Right Goal?

Posted by  Bryan Warren

I’m a firm believer that words matter. Specific words deliver specific messages. Sometimes I can be TOO particular and this may be one of those situations, but perhaps not. Engagement, specifically employee engagement and physician engagement, is a hot topic. But with regard to physicians, is it the RIGHT topic?

I used to do a lot of consulting work for hospitals who were trying to “engage” their physicians. More often than not, this would be an orthopedic or cardiovascular service line development effort and we needed to get various groups of physicians actively involved in what we were doing. We needed primary care physicians to refer patients to the program and our specialists. We needed surgeons and other specialists to help in the design and deployment of new, more efficient care delivery models, to take active leadership roles, and to help meet program financial performance goals.


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The Keys to Improving Physician Communication

Posted by  Bryan Warren

 

We continue to implement more physician selection and development projects. Our clients recognize that more is expected of physicians in an era of healthcare reform, but they don’t always begin their practice with the behavioral and leadership skills needed by their group or their employer – and we’ve not, historically, given them the tools to be successful. We’ve been working for several years on strategies and tools based on what we know works with highly intelligent, valuable professionals and executives – but adapted to the unique needs of physicians, and healthcare organizations. They’ve been well-received. In spite of a history of resistance to change, this is one area where physicians, themselves, are recognizing the problem and lobbying for solutions.

The projects have included, for instance:


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Is Physician-Hospital Collaboration Dead?

Posted by  Bryan Warren

This article was forwarded by a physician friend: How Hospitals Discourage Doctors, A Step by Step Guide – it’s the story of a doctor finding a document encouraging hospitals to give up on partnering with physicians in favor of simply controlling them. Some have suggested it’s satire, but I’ve spoken to physician and hospital leaders who admit that some leading voices (particularly consultants) are encouraging this very strategy. It’s sad – and misguided.


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Three Steps to Ensure Physician Alignment, Performance and Career Satisfaction

Posted by  Bryan Warren

 

Perhaps nothing has been so ignored in the push for healthcare reform than the need to prepare and position physicians to succeed – both in their careers in the face of great changes and as leaders and partners in changing the way care is delivered.


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