HEALTHCARE HIRING PERSPECTIVES BLOG

What is Adverse Impact and is it Illegal?

Posted by  Bryan Warren

what-is-adverse-impact.jpgThe concept of adverse impact in hiring is rooted in language of Title VII of the 1964 Civil Rights Act, has been clarified by important U.S. Supreme Court decisions, and is specifically addressed in the Uniform Guidelines on Employee Selection Procedures. Three different agencies get involved in enforcing these employment laws:

  • The Department of Justice (DOJ)

  • The Office of Federal Contract Compliance Programs (OFCCP)

  • The Equal Employment Opportunity Commission (EEOC)

Federal and State employment laws clearly prohibit intentional discrimination against people in a protected class – this would be disparate treatment. Disparate impact, however, is where we start talking about the concept of “adverse impact.”. This occurs when facially neutral employment practices negatively impact a selected group. A given practice may discriminate against a group even if the employer had no intention of doing so. It’s important to note that disparate treatment is intentional discrimination whereas adverse (or disparate) impact may or not be.

Claims of discrimination based on disparate impact often arise from layoffs, pre-employment skills testing, or other employment-related actions that impact a wide sample of individuals.

Once an employee or applicant proves that a particular practice (for instance, a pre-employment test) causes a disparate impact on their protected class, the burden is on the employer to prove that the practice is "job-related for the position in question and consistent with business necessity."

Proving discrimination on the basis of disparate impact is challenging because there is no single specific threshold or test. Sometimes this can require considerable statistical analysis to establish that a group is being discriminated against. For instance, if the challenge is to a hiring practice, the statistical analysis relies on information about:

  • The number of applicants that have gone through the selection process.

  • The number of applicants that have passed or been selected through the process.

  • The demographic characteristics (e.g. race, gender, age) of these applicants.

There are several statistical procedures that can be used to determine where or not there is a “substantially different rate of selection.” You’ll often hear about analysis using the 4/5th rule or the Two Standard Deviation Rule. (If you want more detail on these statistical models, you will NOT get them from me. I hate statistics, but we have experts who, strangely, enjoy discussing them at great length!)

Is Adverse Impact Illegal?

Seems like a crazy question but recall that adverse treatment is intentional and clearly illegal, whereas adverse impact may not be intentional and the employer has the right to demonstrate that while the selection process does indeed cause unintentional adverse impact against a particular group, the practice is “job-related for the position.” In other words, to continue the practice, the employer must demonstrate a strong relationship between the challenged practice and the job responsibilities.

Under this construct, you COULD have a selection procedure that causes unintentional adverse impact, but it’s NOT Illegal. That being said, most employment attorneys will encourage you to avoid adverse impact if you can do so.

Related: Confessions from an Attorney: Pre-Employment Assessments

Pre-Employment Testing

Any type of selection instrument or process (the application, the interview, standardized tests, personality inventories) can give rise to adverse impact. Accordingly, it’s always a good idea to establish the job relevance of the hiring criteria.

  • The information you gather on the application should be job-relevant.

  • The information you gather during the interview should be job relevant.

  • Whatever you evaluate in your pre-employment testing must be job-relevant.

Historically, well-designed, properly implemented pre-employment behavioral competency or personality tests do NOT increase legal risk. Some attorneys who’ve not worked in this space will be leery of them. The idea of a “personality test” and lack of expertise with the Uniform Guidelines and the cases interpreting them, causes concern. They see it as one more possible thing that a disgruntled applicant or employee can challenge. They’ve read about successful challenges and fines when the test was NOT job relevant or was implemented improperly.

They fear that by implementing a test, even with no discriminatory intent, they could end up with results that create adverse impact. There is also a legitimate concern that a hiring manager could use information from any part of the selection process in an unintentional, or even intentional, discriminatory manner. A pre-employment test doesn’t necessarily increase that risk but does point out the need for proper training of hiring managers.

In reality, as part of a comprehensive, evidence-based hiring process, the right behavioral competency adds objectivity to the selection process. While a formal, local validation study is not a requirement in every situation, legal defensibility is greatly enhanced when you can document that a particular hiring process is highly job relevant and does not create adverse impact – this is done through a job analysis and validation study. Again though, a formal, local validation study is NOT a requirement in every situation.

Related: Evidence-Based Hiring: Everything You Need to Know

If, however, you’ve mapped the competencies required for the position, and built a selection system based on these skills/competencies, and use data to understand and maximize the prediction of your selection system, you are well on your way to being able to respond to any challenges to your practices.

Related: 3 Reasons Why You Absolutely Need a Nursing-Specific Selection Program

It’s also important to note that personality-based testing does NOT generally tend to give rise to adverse impact. Selection decisions based solely on cognitive tests, on the other hand, often lead to adverse impact against some groups. Differences in scores are much lower on measures of behavioral competencies such as conscientiousness and situational judgment.

Can You Increase Diversity AND Reduce Adverse Impact?

A common misconception is that you cannot work towards a diverse workforce and avoid adverse impact. You can increase workforce quality, diversity, AND avoid adverse impact. This is where expertise in building an evidence-based, objective, and fair hiring process becomes important. For instance, we have tests, particularly, our widely-used manufacturing assessment (Select Assessment for Manufacturing) that has a wonderful track record for having high validity (selecting the best candidate) and low adverse impact. Measuring a full range of relevant competencies and using various tools can improve overall validity and minimize group differences.

Obviously, you can’t accomplish this by just plugging in a basic personality test. If you want to have a valid selection process and mitigate the risk of adverse impact - you may need some expert guidance.

Need Help?

Not everyone needs a lot of consulting. We’ve developed simple solutions for simple situations – But, every employer, no matter how small, should give some thought to how to build a data-driven and fair selection system that is effective at identifying the best candidate for the role. Want to learn more?

See our recent White Paper:

Improve Hiring Efficiency, Effectiveness, and the Candidate Experience

Tags:   healthcare hiring, evidence-based hiring, legally defensible, OFCCP

Bryan Warren

Bryan is the former Director of Healthcare Solutions at Select International. He was responsible for developing and promoting tools and services designed specifically for the unique challenges faced by healthcare organizations.

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