Practice a presentation and ask a colleague to record you. When you review, listen to the audio only. How could you improve your verbal delivery? Now look at the full recording. Did your gestures, facial expressions, etc. help or hinder the delivery?
Act with integrity. Effective negotiation is based on trust. Make sure to honor your commitments, tell the truth, and respect the confidence of others.
The next time you face a problem at work, involve at least two people from other departments in problem solving. Be sure to frame the situation as neutrally as possible, to avoid leading them to a predetermined solution.
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