Press Releases
For Immediate Release
January 3, 2005
Select International’s IVR Solution Answers the Call
PITTSBURGH - Select International introduced the industry to the first fully open hosting, outsourced automated contact solution in early 2004. Today, its automated applicant screening and scheduling process is delivering a cost effective, efficient process for assessing, screening and interviewing prospective employees. “The technological advantages of this system have allowed our clients to expedite their screening and scheduling process, greatly reducing their time and cost per hire,” said Matthew O’Connell, Ph.D., Executive Vice President and Co-founder of Select International. “What used to take HR departments months now takes days with literally no administrative effort.”
Some of Select International’s Fortune 500 clients are seeing the results first-hand including a major auto manufacturer who recently processed over 5,000 calls in the first 3 days. Applications are accepted, screened and the successful candidates are scheduled immediately. In this case, 3 months of testing sessions were filled in just 72 hours with zero labor.
One of the most valuable features of Select International’s applicant screening and scheduling service is the automatic self-scheduling module. Select International works with the client to set up the appropriate screening criteria for the initial screen and if the client chooses, candidates who pass the initial screen can self-schedule themselves over the phone to go onto the next phase of the process, whether that is a test, an interview, etc. The client loads in available times through Select International’s web-based tracking system and then receives reports on who is scheduled for what time periods. This eliminates the process time of applicants, and is very cost effective for Select’s clients.
About Contact Solutions:
Contact Solutions helps clients revolutionize their customer, prospect and business partner communications by providing complete outsourced hosting of automated contact management solutions. The founders of Contact Solutions are pioneers in the contact automation industry and bring proven expertise in delivering customized strategies to Fortune 500 companies in the telecommunications, travel and entertainment, financial and investment, and services industries. Contact Solutions offers complete, customized automated contact management solutions in the areas of Contact Center, Verification, Locator, and Broadcast. Contact Solutions is headquartered in Herndon, Virginia and serves customers across the globe. For more information, visit www.contactsolutions.com.
About Select International:
Select International is a global provider of assessment systems for employee selection and development. These human resource solutions are tailored to the specific needs of their clients and range from entry-level hiring to executive evaluation and succession planning. Select provides the expertise to streamline the hiring process and decrease time and cost per hire as well as identify key competencies and developmental areas. By maintaining the highest standards in the industry, they have become a trusted partner when it comes to identifying and developing great people. Select International is headquartered in Pittsburgh, PA with offices throughout the US and in the United Kingdom, Mexico and Canada. For more information regarding Select International’s products or services, please call 1-800-786-8595
Contact: Jeff Donaldson
412-642-7700
jeff.donaldson@elias-savion.com
