Reducing Turnover in Call Centers [TIP SHEET]

Reduce Employee Turnover and Save Your Business Money

Explore three tips proven to fill your revolving-door positions with highly motivated employees.

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reduce turnover in call centersEmployee Turnover Costs Are Always Bigger Than Most Business Owners Think

For example: The direct and indirect costs of turnover for an entry-level customer service position average approximately $9,444 per employee. If your business is experiencing high turnover for employees that are in professional positions, then your turnover costs are significantly higher.

Considering those costs, reducing employee turnover should be a high priority for more businesses – including yours. This tip sheet gives three tips proven to fill your revolving-door positions with highly motivated employees – both reducing your turnover and creating a more productive and successful workforce.

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