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Hiring Friendly, Dependable and Productive Workers

 

Customer service is a quality that every employee should exhibit.  But how do you find these exceptional customer focused employees?

In this whitepaper, we'll discuss:

  • What makes an employee customer focused?
  • What are the five risk factors for customer service employees?

After reading this whitepaper, you'll understand the motives behind customer service employees and how to truly spot one that will help guide your customers to the answers they seek.