Patient satisfaction is more important than ever. Hospitals are focused on improving the patient experience. Human resources, and the selection process specifically, can be the greatest barrier or the most important resource for driving real change.
Selecting physicians, nurses, allied health professionals or front line workers based purely on technical and clinical skills or experience is no longer sufficient. Our research and experience prove that a well-designed selection system will ensure that the hiring decisions you make today contribute to the culture you're trying to create.
As one CEO said, "We can check all the boxes in every patient satisfaction program, but if our people aren't compassionate, good communicators or focused on the patient's needs, we are wasting our money."
Learn more about Select International's healthcare hiring solutions.