What does healthcare reform mean and how do we achieve it? We are talking about expanding health insurance coverage to more of the population, increasing access to care, and improving the quality, while reducing the cost of care. The first two are mostly about government policy. The last two - improving quality and reducing cost - are much more about changing the delivery model and what happens within the walls of our healthcare institutions.
This whitepaper discusses the focus on cultural change, and how that can complement structural and process changes. Some hospitals have done a remarkable job, but others struggle to drive real change - to create a culture that positively impacts outcomes.
Read this whitepaper to learn:
Download the whitepaper now to learn how organizations are using culture change to improve patient satisfaction and clinical outcomes.